As a digital service provider, our products (newsletter subscribers) are delivered electronically and not physically shipped.

The subscriber list or relevant data will be delivered via secure email or shared directly within your chosen platform.

Standard delivery times are between 1-2 business days after payment is confirmed.

Custom orders or larger lists may require additional processing time, which will be communicated in advance.

Once your order is processed, you will receive the subscriber data in a compatible format (e.g., CSV or Excel file).

If applicable, subscribers may also be directly integrated into your preferred email marketing platform.

You will receive updates regarding the progress of your order via email.

For any questions or concerns, our customer support team is available to provide real-time updates.

We guarantee the delivery of the agreed number of newsletter subscribers as per the purchased package.

In case of discrepancies (e.g., fewer subscribers delivered), we will provide replacements or adjustments.

If delivery is delayed due to unforeseen circumstances, you will be notified immediately, and a new delivery timeline will be provided.

In case of a failed delivery caused by incorrect information or other issues on the customer’s end, we will work with you to resolve the issue, but additional fees may apply.

If subscribers fail to meet the promised quality (e.g., invalid email addresses), we offer replacements as outlined in our refund policy.